Privacy Policy and Data Handling

Your data is protected—transparency and compliance are our priority

Introduction to Our Privacy Policy

Dylarentivo respects your privacy and is committed to the protection of your personal information under the POPIA and relevant South African laws. This policy explains how we collect, use, and safeguard your data.

We process information to deliver personalized, secure, and legally compliant services. By using this website, you agree to the handling procedures described herein.

How We Collect Your Data

We collect personal and technical information from website forms, cookies, and analytics for core service delivery and website improvement.

Personal Information You Provide

  • Contact information shared via our forms
  • Data submitted when requesting notifications
  • Details provided for service inquiries
  • Feedback and support communications
  • Other details you volunteer to our team

Automatically Collected Data

  • IP address and general location
  • Device type and web browser details
  • Browsing patterns and page visits
  • Interaction logs on the platform
  • Cookie preferences and consent logs

How We Use Your Information

Your information helps us customize services, respond to queries, and analyze user interactions for ongoing improvements.

  • Personalizing your user experience
  • Responding to your contact requests
  • Sending relevant trade notifications
  • Troubleshooting technical issues
  • Improving analytical tools
  • Ensuring legal compliance
  • Preventing unauthorized access

Your Commitment Matters: We encourage you to protect your login details and remain cautious when sharing information online. Our team values your trust and the security of your personal data.

When We Share Information

Personal information is shared only as necessary with trusted providers or when legally compelled under South African law.

Third-party Service Providers

We use reputable partners for data processing, analytics, and communications under strict confidentiality agreements.

Legal and Regulatory Duties

We may disclose data to comply with court orders, regulations, or government requests.

Anonymous Data/Statistics

Information may be aggregated for research or security but is not used to identify individuals.

Your Data Rights Under Law

You may request access, correction, erasure, or limit processing of your personal data at any time under POPIA rights.

  • Access information we hold about you
  • Request correction to inaccurate details
  • Ask us to remove personal information
  • Request your information in a structured format
  • Object to processing under certain conditions
  • Request restricted use of your data

For data rights or concerns, contact our privacy team; requests are reviewed under POPIA within standard timeframes.

Safeguarding Your Information

We use technical and organizational safeguards to protect your data against loss and unauthorised access.

Technical Protection Measures

  • Encryption of sensitive transfers
  • Database access controls
  • Ongoing security monitoring
  • Threat detection and response

Organizational Security Strategies

  • Staff privacy training
  • Strict confidentiality policies
  • Access limited to necessary roles
  • Regular privacy audits

Data Storage & Retention

Information is retained only as needed for legal requirements and essential services. We erase or anonymize expired records.

  • Account information and login history
  • Analytics on notification preferences
  • Records of requests and responses
  • Billing, payment, and fee records
  • Subscription preferences and logs

Unneeded data is securely deleted or anonymized when no longer required by law or contract.

International Data Transfers

Any data shared outside South Africa is protected by privacy safeguards, and only with providers meeting necessary legal standards.

  • Only trusted partners are used
  • Enforced contractual privacy clauses
  • Transfer based on POPIA-compliant grounds
  • User consent requested where needed

Cookies and Tracking Data

Cookies provide essential system functions, remember your preferences, and help us analyze website usage patterns.

Types of Cookies We Use

  • Strictly necessary for website features
  • Analyze site usage for improvements
  • Store user preferences and settings
  • Enable notifications and analytics

Manage your cookie preferences at any time from your browser or via our on-site consent tools.

Updates to Our Privacy Policy

We occasionally update this policy for compliance and transparency. Please review regularly for any adjustments.

  • Notice posted on our website
  • User consent requested for critical changes
  • Email updates for major revisions
  • Effective date always shown at top

Material changes are clearly communicated for your awareness.

Contacting the Privacy Team

Reach out anytime for questions or assistance regarding privacy or data practices.

Dylarentivo

The Link, 173 Oxford Road, Rosebank, Johannesburg 2196 South Africa

Phone: +27(49)9723735

Email: content@dylarentivo.sbs

Policy last updated January 31, 2026

Effective date January 31, 2026